REPORTS TO: Lead Esthetician/Owner

INTENTION: To provide the highest level of skill, professionalism, and customer service through exceeding the expectation of every client, team member, and management.

PRIMARY RESPONSIBILITIES

• To perform all services to the highest quaintly for every guest.
• To continue education on service, sales and business skills – at least 3 classes per year inside or outside shop.
• To continue education and improve skills on all product lines and procedures. This is weekly or monthly in house training or videos while on shift
• To establish and maintain retail and service goals.
• Perform designated housekeeping duties. This includes, but not limited to:
• Laundry, cleaning employee room, Airbrush rooms, esthetic rooms and common areas
• Follow all guidelines set forth in the Team Member Handbook.
• Present a well-groomed, fashionable appearance in dress, hairstyle & make-up, positive and attractive salon image. For detailed description please see Team Member Handbook
• Offer every service and product the salon has available per the quality standards established by management.
• Maintain acceptable level of cleanliness of equipment as required by law and Massachusetts Board of Cosmetology Standards.
• Participate in one on one coaching sessions, salon and company meetings and training.
• Continually upgrade abilities trough education and training made available.
• Know all pricing and service policies of the salon.
• Display confidence and professionalism always.
• When not servicing clients, tend to other job responsibilities assigned.
• Continually promote yourself and the salon to ensure growing productively.
• Become proficient and service guests by following the Guest Service Flow.
• Follow all systems on salon policies for prebooking, referral programs, client assessment, promotional events and other.
• Present a positive attitude to company, product, and staff.
• Perform any other relevant duties or tasks to support the salon.
  To perform all services to the highest quaintly for every guest.
• To continue education on service, sales and business skills – at least 3 classes per year inside or outside shop.
• To continue education and improve skills on all product lines and procedures. This is weekly or monthly in house training or videos while on shift
• To establish and maintain retail and service goals.
• Perform designated housekeeping duties. This includes, but not limited to:
• Laundry, cleaning employee room, Airbrush rooms, esthetic rooms and common areas
• Follow all guidelines set forth in the Team Member Handbook.
• Present a well-groomed, fashionable appearance in dress, hairstyle & make-up, positive and attractive salon image. For detailed description please see Team Member Handbook
• Offer every service and product the salon has available per the quality standards established by management.
• Maintain acceptable level of cleanliness of equipment as required by law and Massachusetts Board of Cosmetology Standards.
• Participate in one on one coaching sessions, salon and company meetings and training.
• Continually upgrade abilities trough education and training made available.
• Know all pricing and service policies of the salon.
• Display confidence and professionalism always.
• When not servicing clients, tend to other job responsibilities assigned.
• Continually promote yourself and the salon to ensure growing productively.
• Become proficient and service guests by following the Guest Service Flow.
• Follow all systems on salon policies for prebooking, referral programs, client assessment, promotional events and other.
• Present a positive attitude to company, product, and staff.
• Perform any other relevant duties or tasks to support the salon.