Join Our Team

Glow is not only awarding winning for its esthetic services but for its customer service as well. We pride ourselves on being the best of the best in all areas of what we do. At Glow we strive to be the best part of someone’s day, always ensuring that our clients are leaving feeling better than when they walked thru our door.

Our team members are motivated industry experts, who love all things beauty and most importantly thrive off human interaction! Think you have what it takes to be a Glow getter? Check out our current job opportunities below.

You Are:

• Upbeat and positive attitude is a must – no job is too small!
• Always wanting to be the best part of someone’s day
• Eager to learn and grow
• Team player
• Interested in a career, not just a job

We Can Offer:

• Competitive benefits
• Incentive Programs, Paid Time Off, 401K for qualified positions
• Flexible scheduling — full time and part time available
• Retirement Plans
• Medical and other Benefits for qualified positions
• Paid advanced education

Our team members are motivated industry experts, who love all things beauty and most importantly thrive off human interaction! Think you have what it takes to be a Glow getter? Check out our current job opportunities below.

Current Openings:

ESTHETICIAN

REPORTS TO: Lead Esthetician/Owner

INTENTION: To provide the highest level of skill, professionalism, and customer service through exceeding the expectation of every client, team member, and management.

PRIMARY RESPONSIBILITIES

  • To perform all services to the highest quaintly for every guest.
  • To continue education on service, sales and business skills – at least 3 classes per year inside or outside shop.
  • To continue education and improve skills on all product lines and procedures. This is weekly or monthly in house training or videos while on shift
  • To establish and maintain retail and service goals.
  • Perform designated housekeeping duties. This includes, but not limited to:
  • Laundry, cleaning employee room, Airbrush rooms, esthetic rooms and common areas
  • Follow all guidelines set forth in the Team Member Handbook.
  • Present a well-groomed, fashionable appearance in dress, hairstyle & make-up, positive and attractive salon image. For detailed description please see Team Member Handbook
  • Offer every service and product the salon has available per the quality standards established by management.
  • Maintain acceptable level of cleanliness of equipment as required by law and Massachusetts Board of Cosmetology Standards.
  • Participate in one on one coaching sessions, salon and company meetings and training.
  • Continually upgrade abilities trough education and training made available.
  • Know all pricing and service policies of the salon.
  • Display confidence and professionalism always.
  • When not servicing clients, tend to other job responsibilities assigned.
  • Continually promote yourself and the salon to ensure growing productively.
  • Become proficient and service guests by following the Guest Service Flow.
  • Follow all systems on salon policies for prebooking, referral programs, client assessment, promotional events and other.
  • Present a positive attitude to company, product, and staff.
  • Perform any other relevant duties or tasks to support the salon.
    To perform all services to the highest quaintly for every guest.
  • To continue education on service, sales and business skills – at least 3 classes per year inside or outside shop.
  • To continue education and improve skills on all product lines and procedures. This is weekly or monthly in house training or videos while on shift
  • To establish and maintain retail and service goals.
  • Perform designated housekeeping duties. This includes, but not limited to:
  • Laundry, cleaning employee room, Airbrush rooms, esthetic rooms and common areas
  • Follow all guidelines set forth in the Team Member Handbook.
  • Present a well-groomed, fashionable appearance in dress, hairstyle & make-up, positive and attractive salon image. For detailed description please see Team Member Handbook
  • Offer every service and product the salon has available per the quality standards established by management.
  • Maintain acceptable level of cleanliness of equipment as required by law and Massachusetts Board of Cosmetology Standards.
  • Participate in one on one coaching sessions, salon and company meetings and training.
  • Continually upgrade abilities trough education and training made available.
  • Know all pricing and service policies of the salon.
  • Display confidence and professionalism always.
  • When not servicing clients, tend to other job responsibilities assigned.
  • Continually promote yourself and the salon to ensure growing productively.
  • Become proficient and service guests by following the Guest Service Flow.
  • Follow all systems on salon policies for prebooking, referral programs, client assessment, promotional events and other.
  • Present a positive attitude to company, product, and staff.
  • Perform any other relevant duties or tasks to support the salon.

FRONT DESK RECEPTIONIST

REPORTS TO: Salon Coordinator//Owner

INTENTION: To provide the highest level of guest service, professionalism, and business skill through exceeding the expectation of every client, team member, & executive team member of Glow.

PRIMARY RESPONSIBILITES:

  • Represent Glow by employing a welcoming manner in receipt of phone calls & in person.
  • Ensure highest level of guest service for increased productivity.
  • To continue education and improve skills on all product lines and procedures.
  • Responsible for maximum guest satisfaction, guest retention, and new guest recruitment.
  • Achieving sales goals & supporting the team in attaining goals.
  • Participate in all Glow events, functions & meetings.
  • Utilize & maintain guest database for phone calls, mailings, & events.
  • Become proficient in answering phones, salon software, scripts and services offered.
  • Ensure consistent experience & efficient service to all guests.
  • Learn & continually educate yourself on all product knowledge.
  • Promote & utilize product knowledge.
  • Continue education on sales, and business skills.
  • Communicate all guest challenges to management team within 24 hours.
  • Ensure all marketing tools are used efficiently and effectively within given time frame.
  • Present a positive attitude toward company, product, & staff.
  • Lead by example providing guests with prebooking, offering referral cards, promoting events, & product, as well as passing out of business cards.
  • Become proficient & service guest by performing Value Added Services.
  • Perform designated housekeeping duties as listed in the daily book.
  • Present a well-groomed, fashionable appearance in dress, hairstyle & makeup, positive and attractive image.
  • Know all pricing & service policies.
  • Adhere to all company policies & procedures set forth in the Employee Handbook.
  • Perform any other relevant duties or tasks to support Glow, its Front Desk staff and employees.